City Hospitals Sunderland welcomes bespoke IT self check-in solution


Innovation helps improve efficiency and reduce patient queues

City Hospitals Sunderland NHS Foundation Trust is leading the way after successfully deploying a patient flow management solution.

After working Intouch with Health, the trust has installed bespoke patient self check-in kiosks, which are interfaced with its fully-integrated MEDITECH Electronic Patient Record solution.

These are now live across the trust.

Andy Hart, director of information management and technology at the trust, said: “The self check-in devices have been extremely well received by patients and staff, and are allowing the trust to not only realise internal efficiencies, but to introduce a solution which works well for the patients themselves.”

Following the deployment, the trust has also reported that the system has helped to reduce the length of patient queues.

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